The Essence of Hand-Woven Art
Wow! What a great experience we had shop for an area rug here! They were not our first choice when we started the process of finding the right rug for our family room, but they will be from now on! They were not pushy at all. I’m not a fan of pushy, but they were very committed to being helpful, showing us rugs based on our very specific criteria. When we found two rugs that we thought might work, they offered to drop both of at our house for a few days so that we could see which one worked better in the house. When I called them to pick them up I told them that we absolutely LOVED one of the rugs but that is was just out of our price range. They said that they’d be willing to work with us on price. They took the rug away, cut the pad, came back and had it all installed within an hour. Fantastic service, exceedingly nice and tremendously helpful the entire time we dealt with them. I highly recommend them!
I live in the neighborhood and they have been incredibly helpful in helping us pick out a vintage rug. Last year we bought a large rug for our family room and a runner for upstairs and we have been very happy with the rugs themselves (pattern, condition, price). It’s so much more interesting than buying something mass produced and adds a lot of character to our home. They are flexible with consignment — they will drop several off at your house and lay them out for you. You can keep them for a couple of days before you make your big investment. After we settled on something they let me drop a check (final payment) off at the store at my convenience. They are now helping us select an entry way rug, another 100-year old tribal design. Have referred our neighbors and even my sister across the country has been looking at their rugs listed online and thinking about them. The owners are very nice and reasonable. Great store.
Great rug dealership. Have been buying from them for over 25 years. Most recently they turned an 8x5 wool rug into two for me (5x5 and 3x5) with expert binding. Their service is friendly, efficient, and responsible! Highly recommend them to you for oriental and modern carpets as well as cleaning and repairs!
Friendly owner, wonderful costumer service, and was very happy to have one of those wonderful Persian rugs for my own. If you need to buy carpets, or need a cleaning service I definitely recommend Rouzati rugs to anyone. Thank you again!
I am so pleased to tell everyone about my extraordinary experience at Rouzati Rugs with Jafar, his family and his associates. I bought my first rug at Rouzati Rugs over 17 years ago, and since that time, i have purchased several more rugs. (My sister also has some of the “collection,” now, in her home.) The rugs are beautiful, but I also enjoyed the history of each one, and have developed a distinct preference of design. The rugs are also well-priced, and wear like iron. I also firmly believe the excellent service offered by Rouzati’s staff sets them apart from other establishments, by far, and I will always be a loyal customer of this local business!
Ali Rouzati and his father have a beautiful array of new and antique rugs. Their service is even more outstanding! They brought many, many rugs to our home to try. They were so helpful and so willing to go above and beyond to make sure they found the perfect rug! I can’t say enough good things!
My husband and I lived in Tehran, Iran, in 1975. Returning to Chicago, we brought a nice collection of Persian kelims and carpets with us. Since then, Rouzati Rugs has cleaned and/or repaired many of them. And they look beautiful. The people at Rouzati Rugs are very cordial and accommodating, and the quality of their work is excellent. We are fortunate and grateful to have this resource in our community.